Customer Reviews

The installers were very professional and confident in the work they did.  It wasn’t easy going under my house with the small crawlspace and wetness but they did and never complained.

                                                                                                                                Kara Hill, Evans

                Great service and good job.  Recommend Alpha Air to anybody, nice group of employees.

                                                                                                                                James Sigleton, Ripley


                We have been happy with all the guys that you have working for you! They are knowledgeable and work very hard!!  Very, very happy!!

                                                                                                                                William XXXXXXXXXX


                Very satisfied.  Workers very polite and very clean.  Answered all our questions.

                                                                                                                                David Bigley, Ravenswood


                I am very grateful how quickly the units were placed.  Everyone was very professional and worked very hard to completion.  They spent time explaining everything while they were installing to answer any questions.  The explanation on the thermostat and filter change were thorough and able to understand.  Thanks so much.

                                                                                                                                Diana Randolph, Sandyville


                Very professional guys did a great job were very informative.  The unit put in were Mini Splits they work great and no issues.  Would recommend these guys for any work.

                                                                                                                                Jim XXXXX


                Very nice people and did a wonderful job.  We are very happy with Alpha Air.

                                                                                                                                Jill Coberly, Ravenswood


                From initial inquiry to completed installation of a package unit (Trane) my experience with Alpha Air was top-notch all the way.  The Rep who gave me an estimate, the office and the crew who installed our unit in one day were professional, courteous and friendly.   I will recommend Alpha Air to my family, friends, and co-workers with 110% confident and enthusiasm.

                                                                                                                                Greg Matics, Cottageville

                Jerry and Team done a super job.  I don’t know any of them and I will say they all was great.  Thank you for all you have done.

                                                                                                                                Robert Johnson, Ripley


                Alpha Air was quick to respond to our call for heat.  They were very reasonable and reliable with the work they performed.

                                                                                                                                Brenda Martin, Point Pleasant


                I was very pleased.  Very friendly workers who knew what they were doing and fast service.

                                                                                                                                Wilma McClure, Letart


                Fast, friendly, and fair price!  We had an excellent experience with Alpha Air.   I can recommend Alpha Air to anyone. 

                                                                                                                                Douglas Skeen, Ripley


                Techs were very courteous and professional.  Hardly even knew they were here working.

                                                                                                                                David Dunn, Given


                Very pleased with service.  Did great job.

                                                                                                                                Timothy Jarvis, Spencer


                We are very pleased with their work.  Very sufficient and good workers.  We recommend your company and technicians.

                                                                                                                                Christina Landers, Given

                Extremely satisfied.  Easy to stay in contact, quick response and service.  Professional in all aspects.

                                                                                                                                Paul Bobick, Ripley


                Alpha Air has provided the best customer service I’ve ever had in the HVAC industry.  They were very seedy about getting the work done and super nice too.

                                                                                                                                Shanee Keller, Evans


                We recently had a new heat pump installed in our home.  Both my husband and I were very pleased with the staff, from the office to the installers, everyone was very helpful.  Thanks Harold for a job well done.

                                                                                                                                Debbie Parsons, Evans


                The men were hard working with a minimum of fuss and intrusion in our home.  They were efficient and worked together well and quietly.

                                                                                                                                Sarah Matson, Ravenswood

                Very Professional.

                                                                                                                                Paul Querry, Ravenswood


                Harold, the work ethic, professionalism, and workmanship was of top quality.  The installers were well trained and wanted to do a good job.  There is a strong commitment to customer satisfaction with a promise to return should there be a need to make the equipment perform as designed.

                                                                                                                                Larry Matheney, Kenna


                We appreciate beyond belief the efforts of the crew to get the install done on Feb. 19th.    Had no furnace for five days.  They brought out a new one and stayed till it was up and running.  We stayed toasty on the coldest night in years.   Those guys worked in frigid conditions.  They deserve a real pat on the back for their efforts.

                                                                                                                                Jim Taylor, Cottageville


                Installers showed when they said they would and were courteous.  They answered all questions and made sure I knew how to operate the system.  I highly recommend this company.



                My experience with Alpha Air was great!  They gave prompt professional service and I would recommend them.

                                                                                                                                Jessica Rollins, Point Pleasant


                Honest and dependable.  Did very good work and I would greatly recommend them to anyone needing heat and air.

                                                                                                                                Kalah Speece, Ravenswood


                Alpha Air workers were in and out of our home with respect.  They do great work and in a timely manner.

                                                                                                                                Robert J. Workman, Ravenswood


                Alpha Air employees are dependable and will do what they promise to do.  I highly recommend them.

                                                                                                                                Dorothy Carney, Ripley


                Alpha Air is dependable and will do what they say.

                                                                                                                                Radis Fields, Ripley


                I recommend Alpha Air for all your heating and cooling needs. 

                                                                                                                                Robert D. North, Jr.  Spencer


                Alpha Air did an excellent job of designing the commercial system.  Followed up to make sure the unit was functioning as designed.  Jeremy Burdette and Josh Workman did a great job on a maintenance call at my house.  All and all a great job.

                                                                                                                                Floyd Bowlby,  Ripley


                Dear Harold,

                                Thank you for the work that you have performed on my A/C.  I really appreciate your moto and the free follow-up call.  I will most certainly be honored to recommend your company.

                                                                                                                                Mitch Carmichael, Ripley


                Alpha Air went above and beyond the typical service call.  They were very informative with us and explained the options as far as replacing our condensation coil.  When the decision was made to replace our coil they arrived the next day and finished the job that day.  Alpha worked with us to keep the price as low as possible and that’s why the next time we need work done, our 1st call will be to Alpha Air.

                                                                                                                                Adam Nester, Ripley


                I have new units from Alpha Air.  The Conditioner is efficient and does a great job.  My new furnace has not been ran yet, but I am sure it will work just as well.  To the men who installed them they did a good job.  Thank you Alpha Air.

                                                                                                                                Ruby Seabolt, Ripley


                Good to find good people doing a great job.  Everyone was skilled in jobs.   Worked hard, told us things about the unit that I didn’t know.  We are very pleased with everything and amazed they were so great.  Hard to find today.  God sends us what we need if we only ask.  Be Blessed. Thank You.

                                                                                                                                Pauletta Taylor, Ripley


                The work you done for us was done in a short time.  All the workers were knowledgeable and very courteous.  We would highly recommend your company to anyone.  Thanks for a job well done. 

                                                                                                                                Patsy Caltrider, Bomar Club, Ripley


                Alpha Air was quick to respond.  Employees are very professional friendly and really seem to try to satisfy customers.  We would definitely recommend them to our friends.

                                                                                                                                Vida Perrine, Ravenswood


                Good service and dependable.  Very nice unit.

                                                                                                                                Carl Hendricks, Ravenswood


                The technicians were prompt, professional and courteous.  They were even patient enough to answer all my layman’s questions.  Not only did I recommend Alpha Air to my Facebook Friends, I recommend them to you too.

                                                                                                                                Carla Wallace, Ripley


                Great working with them.  Everything went well.  Harold was great working with me on my new unit.

                                                                                                                                Sheree Knotts, Ripley


                We requested a recommendation and quote from Alpha Air to maintain an adequate temperature in different levels of our home.  A representative came to our home, evaluated our system, made a recommendation and submitted a quote.  We were told the required time to order the material and install the units if we accepted the quote.  After accepting the quote, Alpha performed as per the quote.   The individual who prepared the quote and the installers were courteous and professional and no time was wasted on installation.  Everything was clean and neat inside and outside our home when the installers completed the installation.  We would recommend Alpha Air to anyone requiring a HVAC system by polite and professional employees.  Thanks to Alpha Air for making our home more comfortable.

                                                                                                                        Bob and Sue Cline, Ravenswood, WV

Alpha Air is dependable and will do what they say.

                                                                                                                              Radus Fields  (new package unit)

Alpha Air employees are dependable and will do what they promise to do.
I highly recommend them.
                                                                                                                       Dorothy A. Carney (new package unit)

Good Service and dependable. Very nice unit !

                                                                                                                                          Carl E. Hendricks

We recently had a new heat pump instainstalled in our home. Both my husband and I were very pleased with the staff, from the office to the installers, everyone was very helpful.
Thanks Harold for a job well done.

                                                                                                                                               Debbie Parsons

My name is Amy Miller. I made the right choice by choosing Alpha Air. Harold was very thorough in explaining the products he sells, warranty information & installation. He made himself available to answer all my questions before & during installation. Everyone that works for Alpha Air is dependable. When they say they will be there, they will be there on time. They had my unit, duct work & new registers installed & ready to use that same day. I would highly recommend Alpha Air to install or service your heating & cooling needs. You will not be disappointed in the service you will receive.

                                                                                                                                                  Amy Miller 

The technicians were prompt, professional and courteous. They were even patient enough to answer all my questions ! 
Not only did I recomend Alpha Air to my facebook friends, I recomend them to you, too.

                                                                                                                                               Carla Wallace

These Alpha air guys are awsome they went to charleston and got a furnace for us instead of waiting for it to be delivered in the morning. They went and got it and are working over just to put it in for me. They did not want us to go without heat tonight. I highly recommend them .
ALPHA AIR ROCKS ! (304-372-7161)

                                                                                                                                              Jamie Jones

Alpha Air went above and beyond the typical service call. They were informative with us and explored all the options as far as replacing our condensation coil. When the decision was made to replace our coil they arrived the next day and finished the job that day. Alpha worked with us to keep the price as low as possible..., and that's why the next time we need work done, our 1st call will be to Alpha Air !

                                                                                                                                                    Rev. Adam Nester

Can't say enough good things about Harold and his crew. Jeremy spent 3 days dealing with multiple issues as a result of the previous shoddy install at our place. From quote to finished product it was clear they were looking out for our best interest. I would highly recommend them to anyone considering a new heat pump.

                                                                                                                                                B.J. Whitman

We recently purchased a unit from Alpha Air, and it made a big difference in our air quality. This unit is much quieter than our previous unit. We have seen a huge drop in our power bill also. I highly recommend them. I was very pleased with Harold who installed my unit. I previously had problems with my old unit with the air flow being uneven through out my home and he showed us the problem and corrected the air flow. They were very professional and courteous. Im very pleased with my unit and glad we have purchased this one .

                                                                                                                                      Bill and Sharon Mayhorn

I have bought a new unit (A/C & Gas Furnace) from Alpha Air and this air conditioner is effecient and does a great job. The men who installed my new unit were great and did a good job. Thank you Alpha Air!

                                                                                                                                             Ruby Seabolt 

A good exchange has to be mutual. The buyer and the seller must both be pleased. After our initial meeting you came through just as you said. A man must keep his word. You did! Our new unit works just fine. It is a lot quieter than our old one that meet it's demise by lightening. Our thanks to Alpha Air for promtness and truthfulness. Keep up both and God will continue to bless your business.

                                                                                                                                                    Dr. D. Carpenter

My old unit had given us lots of problems, I had three technicians from other companies come and check it. They all said nothing was wrong, but it finally blew up. I then called Alpha Air and they was here johnny on the spot and got me a great deal on a new unit. And Harold made sure it was working properly before he left our home.

                                                                                                                                                  Thelma & Walter Trent